You are not alone and there are loads of sources of help out there, wherever you are in the world.
Global Support
Befrienders Worldwide: a major international mental health network with thousands of volunteers operating across dozens of countries, providing a global directory and safe spaces for emotional support and suicide prevention.
Crisis Text Line (Global Network): offers free, 24/7, confidential text-based crisis support. Depending on your exact location, texting services or localised web-chat options connect users directly to trained volunteer crisis counselors.
Find A Helpline (by ThroughLine): a comprehensive global digital directory supported by international crisis organisations. It indexes free, confidential, and localised support helplines, text lines, and chat services across over 145 countries.
International Association for Suicide Prevention (IASP): maintains an extensive global map and directory of accredited crisis centers, hotlines, and emergency mental health web portals across every continent.
Mental Health Europe (MHE) is an invaluable network. Rather than operating as an immediate crisis hotline, it functions as the largest independent European non-governmental network focusing on mental health policy, human rights protection, and the promotion of community-based care. It brings together civil society organisations, professionals, and individuals across Europe to advocate for structural reform, end stigma, and ensure that mental health service users have a voice in regional policy.
Afghanistan
Afghan Red Crescent Society (ARCS): a national humanitarian organization providing emergency medical assistance, disaster relief, and community health support across various provinces. Call: +93 (0) 20 230 4353
Amina Women’s Helpline / Crisis Support (International Rescue Committee & Local Partners): emergency humanitarian aid, protection services, and support hotlines operated through active NGO networks providing safe access points for women and families in distress. Call: 121 (Emergency services / local coordination where active)
UNHCR Afghanistan Protection Hotlines: confidential assistance lines and community help desks operated by humanitarian agencies to offer protection, legal counseling, and emergency referrals for displaced persons and vulnerable populations. Call: +93 (0) 79 299 2222 / +93 (0) 79 299 3333
Emergency NGO Surgical Hospitals in Afghanistan: specialized emergency medical and surgical care centers operating 24/7 trauma facilities for victims of war, violence, and severe accidents. Call: +93 (0) 79 199 4691 (Kabul Hospital)
Argentina
Centro de Asistencia al Suicida (CAS – Suicide Assistance Center): a free, confidential 24/7 national helpline providing compassionate listening, crisis intervention, and emotional support for individuals experiencing despair, emotional distress, or suicidal ideation. Call: 135 (Free from Buenos Aires and surrounding regions) or +54 (011) 5275-1135 (Nationwide)
Línea 144 (National Helpline for Gender-Based Violence): a free, 24/7 nationwide confidential helpline operated by the Ministry of Women, Gender, and Diversity, offering psychological counseling, safety planning, legal guidance, and emergency response referrals for victims of domestic and gender-based violence. Call: 144 / WhatsApp: +54 9 11 2771-6463
Línea 102 (National Child and Youth Helpline): a free, confidential 24/7 helpline dedicated to children and adolescents, providing rights protection, emotional support, and immediate crisis intervention for youth facing abuse, neglect, or personal distress. Call: 102
Salud Mental Responde (Mental Health Response Line – Buenos Aires City): a specialized public mental health helpline offering free, confidential psychological guidance, crisis counseling, and professional referrals. Call: 0800-333-4735 (Available 24/7)
Australia
Beyond Blue: a national mental health organisation providing 24/7 support, advice, and action pathways for depression, anxiety, and trauma recovery. Call: 1300 22 4636
Lifeline Australia: a national 24/7 crisis support service providing confidential suicide prevention, trauma grounding, and mental health assistance. Call: 13 11 14 / Text: 0477 13 11 14
Open Arms – Veterans & Families Counselling: a nationwide specialised service delivering 24/7 mental health support, crisis counselling, and trauma treatment to current and former Australian Defence Force personnel and their families. Call: 1800 011 046
Phoenix Australia – Centre for Posttraumatic Mental Health: Australia’s national centre of excellence in post-traumatic mental health, providing specialised trauma recovery resources, education, and clinical treatment support. Call: +61 3 9035 5599 / Email: phoenix-info@unimelb.edu.au
SANE Australia: a national mental health organisation offering specialised support, counselling, and resources for individuals living with complex mental health issues and trauma. Call: 1800 187 263 / Email: info@sane.org
Austria
Frauenhelpline gegen Gewalt: a national 24/7 confidential helpline providing immediate emergency advice, trauma-informed support, and local crisis resources for women facing physical, psychological, or domestic violence. Call: 0800 222 555 / Email: frauenhelpline@aoef.at
Pro Mente Austria: the national umbrella association for psychosocial and mental health services, delivering extensive community care, peer support networks, and therapeutic guidance for individuals living with complex mental conditions and trauma. Call: +43 664 396 43 33 / Email: office@promenteaustria.at
TelefonSeelsorge Österreich: a nationwide 24/7 emergency hotline offering free, anonymous telephone, email, and chat counselling for anyone in severe emotional crisis, trauma, or mental distress. Call: 142
Weisser Ring Österreich: the country’s primary independent victim support organisation, offering free, confidential, nationwide legal guidance, emotional assistance, and acute trauma intervention for victims of crime and traumatic events. Call: 0800 112 112 or 050 50 16 / Email: office@weisser-ring.at
Bangladesh
National Emergency Service Helpline: a free, unified 24/7 national emergency response line providing immediate dispatch for police, fire service, and ambulance support during urgent safety, crime, or medical crises. Call: 999 (Available nationwide from any mobile or landline)
Kaan Pete Roi (Emotional Support & Suicide Prevention Helpline): a free, confidential non-profit helpline offering emotional support, active listening, and crisis intervention for individuals experiencing depression, loneliness, or emotional distress. Call: +880 1779 554391, +880 1779 554392, or +880 1886 554391 (Available daily)
Bangladesh Legal Aid and Services Trust (BLAST): a prominent legal aid organization offering free legal counseling, advocacy, and support services for vulnerable individuals, particularly women and marginalized communities facing discrimination or violence. Call: +880 2 935 6556 / Email: blast@blast.org.bd
Aparajeyo-Bangladesh (Child Protection & Crisis Support): a specialized non-governmental organization operating support lines and shelters dedicated to rescuing and assisting children who are victims of abuse, neglect, exploitation, or street vulnerability. Call: +880 2 911 2625
Belgium
Centrum Algemeen Welzijnswerk (CAW) – Slachtofferhulp: a regional organisation across Flanders and Brussels providing free, confidential emotional guidance, legal information, and practical support to victims of crime, traffic accidents, and traumatic events. Call: 0800 13 500
Centre de Prévention du Suicide: a French-language 24/7 helpline providing confidential emotional support, crisis intervention, and suicide prevention services across Brussels and Wallonia. Call: 0800 32 123 / Email: cps@preventionsuicide.be
Hulplijn 1712: a professional nationwide helpline offering advice and guidance for anyone dealing with violence, abuse, or severe interpersonal trauma. Call: 1712
Tele-Onthaal: a national 24/7 service offering anonymous and confidential phone listening and digital chat support for individuals facing emotional distress, loneliness, or acute stress. Call: 106
Zelfmoordlijn 1813: a Dutch-language 24/7 national helpline and chat service providing free, anonymous crisis support and suicide prevention assistance. Call: 1813 / Email: vragen@voorkomzelfmoord.be
Bosnia and Herzegovina
Plavi telefon (Blue Telephone): a free, confidential helpline operated by the Association Nova Generacija, offering emotional support, crisis counseling, and guidance for children, youth, and anyone experiencing personal distress or trauma. Call: 1233
Psihološko savjetovalište Altra (Altra Psychological Counseling Center): a dedicated support center providing free, confidential psychological assistance, counseling, and crisis intervention for women and victims of domestic or gender-based violence. Call: +387 33 212 647 / Email: altra@bih.net.ba
Fondacija Lokalne Demokratije (Foundation of Local Democracy – Safe House Network): a specialized non-governmental organization operating 24/7 crisis hotlines and safe houses providing emergency shelter, legal aid, and psychological support for victims of domestic violence. Call: 1264 (National SOS Hotline for Domestic Violence in the Federation of BiH)
SOS Linija Republike Srpske (SOS Hotline RS): a free, 24/7 confidential helpline providing emergency crisis intervention, legal guidance, and shelter referrals for victims of domestic abuse and violence across the Republika Srpska entity. Call: 1262
Brazil
Centro de Valorização da Vida (CVV): Brazil’s primary 24/7 national helpline offering free, confidential emotional support and suicide prevention via phone, chat, and email in Portuguese. Call: 188 / Chat: cvv.org.br/chat
Central de Atendimento à Mulher (Ligue 180): a free, 24/7 national hotline operated by the Ministry of Women, providing confidential crisis guidance, psychological support, and referral services for women experiencing domestic violence or abuse. Call: 180 / WhatsApp: +55 61 9610-0180
Disque Direitos Humanos (Disque 100): a 24/7 nationwide emergency helpline operated by the Ministry of Human Rights and Citizenship, offering crisis support and emergency intervention for vulnerable groups, children, and victims of violence. Call: 100 / WhatsApp: +55 61 99656-5008
Pode Falar (UNICEF Brasil): an anonymous digital mental health channel created by UNICEF for adolescents and young adults (ages 13 to 24), offering confidential emotional support and psychological guidance via chat. Chat: podefalar.org.br
Bulgaria
National Telephone Line for Children (116 111): a free, confidential 24/7 helpline operated by the State Agency for Child Protection, offering psychological counseling, guidance, and crisis intervention for children, parents, and concerned citizens. Call: 116 111
Animus Association Foundation (Crisis Center for Victims of Violence): a specialized non-profit organization offering a 24/7 confidential helpline, emotional support, legal guidance, and emergency shelter placement for survivors of domestic violence, human trafficking, and sexual assault. Call: 0800 18 676 or +359 2 983 5205
Center for Psychological Help and Suicide Prevention: a dedicated mental health support initiative providing crisis intervention, psychological counseling, and emotional assistance for individuals experiencing severe distress or suicidal ideation. Call: +359 2 491 6223
Bilitis Foundation / Hotline for LGBTI+ and Domestic Violence Support: a specialized support service offering confidential counseling, psychological aid, and advocacy for individuals facing discrimination, hate crimes, or domestic abuse. Call: +359 2 981 7273
Canada
988 Suicide Crisis Helpline: a nationwide 24/7 confidential crisis line delivering immediate mental health support and suicide prevention services across Canada. Call or Text: 988
Hope for Wellness Help Line: immediate, culturally safe 24/7 mental health crisis counseling and trauma support for all Indigenous people across Canada. Call: 1 855 242 3310
Operational Stress Injury (OSI) Clinics – Veterans Affairs Canada: a national network of specialised mental health clinics serving veterans, Canadian Armed Forces members, and RCMP officers coping with severe trauma, C-PTSD, and operational injuries. Call: 1 866 522 2122 (English) / 1 866 522 2022 (French) / Email: information@veterans.gc.ca
Operational Stress Injury Social Support (OSISS): a national peer support network providing confidential assistance to Canadian Armed Forces members, veterans, and their families living with operational stress injuries. Call: 1 800 883 6094 / Email: OSISS-SSBSO@forces.gc.ca
Chile
Línea *4141 (No Estás Solo / Minsal): a free, 24/7 dedicated national suicide prevention helpline operated by the Ministry of Health, connecting callers directly with specialized mental health professionals for immediate crisis intervention and emotional support. Call: *4141
Fono Familia de Carabineros (149): a 24/7 national emergency and support helpline providing free, confidential assistance, immediate intervention, and protective guidance for victims of domestic violence and family crisis. Call: 149
Fono SernamEG (1455): a free, 24/7 confidential national helpline run by the National Service for Women and Gender Equity, offering guidance, legal advice, and psychological support for women experiencing domestic violence or abuse. Call: 1455 / WhatsApp: +56 9 9700 7000
Fono Infancia (800 200 818): a free nationwide helpline operated by Fundación Integra, providing psychological counseling, parent support, and crisis care for dynamics affecting children, adolescents, and families. Call: 800 200 818
China
Beijing Suicide Research and Prevention Center (北京心理危机研究与干预中心): a WHO-collaborating national center offering 24/7 free, confidential psychological crisis intervention, suicide prevention, and emotional support. Call: 800-810-1117 (Landline) or 010-8295-1332 / 400 161 9995 (Mobile/VoIP)
Guangzhou Crisis Research and Intervention Center (广州市心理危机研究与干预中心): a 24/7 municipal and regional hotline delivering acute psychological crisis counseling and emergency mental health guidance. Call: 020-81899120
Lifeline China: a non-profit organisation providing free, anonymous, and confidential emotional support and mental health assistance daily from 10:00 to 22:00, with services accessible in English and Mandarin. Call: 400 821 1215
National Psychological Assistance Hotline (国家心理援助热线 – 12356): China’s unified nationwide psychological support service established by the National Health Commission, routing callers to local crisis intervention teams across all provinces. Call: 12356
Colombia
Línea 106 (Bogotá Health Secretariat – Children and Youth Helpline): a free, confidential helpline providing emotional support, psychological crisis intervention, and guidance for children, adolescents, and families facing personal distress, bullying, or abuse. Call: 106 (Free from any landline or mobile in Bogotá)
Línea 192 (Ministry of Health National Mental Health Line): a free, 24/7 national mental health and crisis support hotline offering professional psychological counseling, emotional first aid, and intervention for individuals experiencing depression, anxiety, or acute emotional distress. Call: 192 (Option 1)
Línea Púrpura 01 8000 112 137 (Secretariat of Women – Bogotá / National Support): a free, 24/7 confidential helpline operated by professional psychologists, social workers, and lawyers offering crisis support, legal guidance, and emergency intervention for women experiencing domestic or gender-based violence. Call: 01 8000 112 137 / WhatsApp: +57 300 755 1846
ICBF Línea 141 (Colombian Institute of Family Welfare): a free, confidential 24/7 national helpline dedicated to the protection of children and adolescents, offering immediate reporting channels and crisis support for cases of abuse, neglect, exploitation, or family violence. Call: 141
Croatia
Hrvatski zavod za javno zdravstvo (HZJZ / National Mental Health Crisis Helpline): a national helpline providing free, confidential psychological support, crisis counseling, and emotional assistance for individuals experiencing mental health distress. Call: 0800 200 098
HRH / Centar za žrtve seksualnog nasilja (SOS Zagreb): a specialized non-profit organization offering confidential psychological support, counseling, and legal guidance for victims of sexual violence, abuse, and trauma. Call: +385 1 4655 222 / Email: sos.zagreb@zg.t-com.hr
Ženska soba (Women’s Room – SOS Telefon): a national helpline providing free, confidential emotional support, crisis counseling, and referral services for women victims of violence, domestic abuse, and sexual assault. Call: 0800 77 33 88 (Available Monday to Friday, 10:00–18:00) / Email: savjetovaliste@zenska-soba.hr
Hrabri Telefon (Brave Phone): a specialized, free confidential helpline providing emotional support, crisis intervention, and guidance specifically dedicated to children, adolescents, parents, and families facing abuse or distress. Call: 116 111 (For children and youth) / 0800 0800 (For parents)
Cyprus
National Mental Health Crisis Line (1456): a free, 24/7 national helpline operated by the Ministry of Health Services, providing immediate crisis intervention, confidential emotional support, and psychological triage for individuals experiencing mental health distress or suicidal ideation. Call: 1456
[SPAvo (Association for the Prevention and Handling of Violence in the Family)](https://www.dom violence.org.cy): a nationwide 24/7 hotline providing free, confidential crisis counseling, legal orientation, and emergency shelter placement for victims of domestic violence and abuse. Call: 1440 / SMS: 22 1440
Cyprus Samaritans: a national listening service offering free, confidential, and non-judgmental emotional support for anyone experiencing loneliness, despair, or emotional distress. Call: 8000 7773
Hope For Children CRC Policy Center (116 111): a dedicated national helpline offering 24/7 confidential psychological support, child protection guidance, and crisis intervention for children, adolescents, and families across Cyprus. Call: 116 111 / 116 000
Czech Republic
Bílý kruh bezpečí (White Circle of Safety): a nationwide non-profit providing 24/7 free, confidential crisis intervention, legal guidance, and psychological support for victims of crime and domestic violence. Call: 116 006 or +420 257 317 110 / Email: pobocka.praha@bkb.cz
Linka bezpečí (Safety Line): a nationwide 24/7 free, anonymous crisis helpline and chat service for children, adolescents, and university students under 26 facing severe emotional distress, family problems, or abuse. Call: 116 111 / Email: pomoc@linkabezpeci.cz
Linka pierwszej pomocy / Linka důvěry (National Adult Crisis Helpline): a 24/7 free, anonymous telephone helpline delivering crisis intervention, mental health grounding, and suicide prevention support for adults. Call: 116 123
proFem: a specialized non-governmental organization offering crisis intervention, psychological counseling, and legal aid for survivors of domestic and sexual violence. Call: +420 608 222 277 / Email: poradna@profem.cz
Denmark
Livslinien: a national suicide prevention organisation providing confidential helpline and chat support for individuals experiencing acute emotional distress or suicidal ideation. Call: +45 70 201 201 / Email: livslinien@livslinien.dk
Offerrådgivningen i Danmark (Victim Support Denmark): a nationwide organisation providing free, confidential support and crisis guidance to victims, witnesses, and relatives affected by traumatic crimes, accidents, or sudden violent events. Call: 116 006 or +45 43 58 44 02 / Email: info@offerraadgivning.dk
Psykiatrifonden (Danish Mental Health Foundation): a private mental health foundation delivering specialised advice, helpline support, and trauma resources to individuals and families coping with mental illness. Call: +45 39 25 25 25 or +45 39 29 39 09 / Email: pf@psykiatrifonden.dk
SIND – Landsforeningen for psykisk sundhed: a national mental health association offering peer support, advisory services, and community assistance for people living with complex mental health challenges and trauma. Call: +45 70 23 27 50 or +45 35 24 07 50 / Email: landsforeningen@sind.dk
Veterancentret (Danish Veterans Centre): a specialised national centre under the Ministry of Defence providing 24/7 psychological treatment, social support, and trauma recovery services to military personnel, veterans, and their families. Call: +45 72 81 97 00 / Email: vetc-myn@mil.dk
Egypt
General Secretariat of Mental Health and Addiction Treatment (GSMHAT Helpline): a free, confidential national mental health and addiction support hotline operated by the Ministry of Health and Population, offering psychological counseling and crisis intervention. Call: 0800 888 0700 or 02 2081 6831
National Council for Women (NCW) Complaints Office: a dedicated national helpline and support service offering confidential legal advice, social assistance, and crisis intervention for women experiencing domestic violence, harassment, or legal disputes. Call: 15115 (Available 24/7)
Child Helpline (National Council for Childhood and Motherhood – NCCM): a free, confidential 24/7 national helpline dedicated to protecting minors, providing emergency rescue coordination and psychological support for cases of child abuse, neglect, or exploitation. Call: 16000
Emergency Police Services: the primary unified national emergency response line for urgent police dispatch, security assistance, and immediate physical safety crises. Call: 122
Estonia
Eluliin (Lifeline): an emotional support service providing confidential telephone support and crisis counselling for individuals experiencing depression, acute distress, and mental health crises. Call: +372 655 8088 (Estonian) or +372 655 5688 (Russian)
Ohvriabi (Victim Support): a nationwide 24/7 service operated by the Social Insurance Board delivering crisis intervention, emotional grounding, and trauma assistance for victims of crime, abuse, and sudden traumatic events. Call: 116 006 or +372 614 7393 / Email: kriisiabi@sotsiaalkindlustusamet.ee
Peaasi: an organisation focused on mental health awareness, early intervention, and specialised e-counselling for young people and adults dealing with trauma, stress, and mood disorders. Call: 116 123 / Email: peaasi@peaasi.ee
Finland
Finnish Red Cross (Suomen Punainen Risti): provides psychological first-aid guidance and local support services following emergency events, disasters, and severe incidents. Call: +358 20 701 2000 / Email: info@redcross.fi
MIELI Mental Health Finland: Finland’s national mental health organisation offering a 24/7 crisis helpline to discuss traumatic experiences, overwhelming stress, and acute mental health distress. Call: 116 123 (Finnish) / +358 9 2525 0113 (English)
Nollalinja: a nationwide helpline providing support to victims of physical or psychological violence, domestic abuse, and interpersonal trauma. Call: 116 016 or +358 800 005 005
France
3114 – Numéro national de prévention du suicide: a national 24/7 confidential crisis line staffed by trained mental health professionals delivering immediate suicide prevention and acute psychological support. Call: 3114
CN2R (Centre National de Ressources et de Résilience): a national resource centre specialising in psychotraumatology, conducting trauma research, and guiding individuals affected by collective or individual trauma toward specialized clinical care. Email: contact@cn2r.fr
France Victimes: a nationwide network of victim support associations offering free legal, social, and psychological trauma assistance to individuals affected by crime, violence, or sudden catastrophic events. Call: 116 006 or +33 1 80 52 33 76 / Email: contact@france-victimes.fr
S.O.S Amitié: a national 24/7 confidential helpline and chat service providing emotional support and crisis listening for people facing intense emotional distress, isolation, or trauma. Call: 09 72 39 40 50 or +33 9 72 39 40 50
Violences Femmes Infos: a nationwide helpline offering confidential guidance, psychological grounding, and safety resources for women experiencing physical, domestic, or psychological violence and trauma. Call: 3919
Germany
DeGPT (Deutschsprachige Gesellschaft für Psychotraumatologie): a scientific organisation dedicated to trauma research and specialist care, offering public registries to help individuals locate accredited trauma psychotherapists and specialist trauma clinics. Call: +49 261 28742192 / Email: info@degpt.de
Hilfetelefon “Gewalt gegen Frauen”: a nationwide 24/7 confidential helpline providing support, counselling, and local emergency resources for women experiencing physical, sexual, or psychological violence and trauma. Call: 116 016 or +49 8000 116 016
TelefonSeelsorge: a nationwide 24/7 crisis intervention service offering confidential, free phone and digital chat support for individuals facing severe emotional distress, acute depression, or trauma. Call: 0800 111 0 111 or 0800 111 0 222
Weisser Ring: Germany’s largest victim support organisation, providing free nationwide guidance, trauma counselling, and practical legal assistance for victims of violent crime and sudden traumatic events. Call: 116 006 or +49 6131 830 30 / Email: info@weisser-ring.de
Greece
National Center for Social Solidarity (EKKA – Line 197): a free, 24/7 national emergency social helpline operated by the Ministry of Labor and Social Affairs, providing immediate crisis intervention, psychological support, social emergency triage, and emergency shelter referrals. Call: 197
SOS 15900 (General Secretariat for Demographic and Family Policy and Gender Equality): a free, 24/7 nationwide confidential helpline offering emergency psychological support, legal guidance, and shelter placement for women experiencing domestic, physical, or psychological violence. Call: 15900 / Email: sos15900@isotita.gr
Klimaka Suicide Prevention Center (Line 1018): a free, 24/7 specialized national suicide prevention and crisis helpline providing confidential emotional support, psychological crisis counseling, and intervention for individuals in severe distress or at risk of suicide. Call: 1018
The Smile of the Child (To Hamogelo tou Paidiou – 1056): a free, 24/7 confidential national helpline and social action organization supporting children, teenagers, and families experiencing abuse, disappearance, neglect, or severe psychological distress. Call: 1056 or 116 111 (European Helpline for Children and Adolescents)
Hungary
Lelki Elsősegély Telefonszolgálat (LESZ – Mental First Aid Telephone Service): a free, 24/7 national emotional first aid and crisis helpline offering anonymous, confidential psychological support and suicide prevention across Hungary. Call: 116 123
Kék Vonal Gyermekkrízis Alapítvány (Blue Line Child Crisis Foundation): a free, confidential 24/7 helpline providing emotional support, crisis intervention, and safety guidance for children, young adults up to age 24, and concerned parents. Call: 116 111 / Online Chat: kek-vonal.hu
NANE Egyesület (Women Rights Association Helpline): a confidential helpline providing emotional support, crisis intervention, and legal information for women and children experiencing domestic abuse, intimate partner violence, or sexual assault. Call: +36 80 505 101 (Available Mon, Tue, Thu, Fri 18:00–22:00)
Országos Kríziskezelő és Információs Telefonszolgálat (OKIT – National Crisis Management and Information Telephone Service): a free, 24/7 nationwide helpline operated by the state to provide immediate crisis intervention, emergency shelter placement, and assistance for victims of domestic violence and human trafficking. Call: +36 80 20 55 20
Iceland
Geðhjálp (Icelandic Mental Health Association): a national advocacy and support organisation working to protect the rights of individuals with mental health conditions and providing guidance, peer support, and resources. Call: +354 570 1700 / Email: gedhjalp@gedhjalp.is
Hjálparsími Rauða krossins (Icelandic Red Cross Helpline): a national 24/7 confidential helpline and chat service offering psychological first aid, crisis intervention, and emotional support for anyone facing trauma or acute distress. Call: 1717 or +354 580 1710 / Email: central@redcross.is
Píeta samtökin: a specialised non-profit organisation providing 24/7 helpline support, free professional counselling, and trauma-informed care for individuals experiencing suicidal ideation, self-harm, or loss from suicide. Call: +354 552 2218 / Email: pieta@pieta.is
Stígamót: a counselling and education centre providing free, confidential support and trauma recovery assistance to survivors of sexual violence, domestic abuse, and exploitation. Call: +354 562 6868 / Email: stigamot@stigamot.is
India
KIRAN (National Mental Health Helpline): a 24/7 toll-free national helpline established by the Ministry of Social Justice and Empowerment, providing confidential crisis intervention, psychological support, and triage in 13 languages. Call: 1800-599-0019
National Domestic Violence Helpline (NCW): a dedicated 24/7 hotline operated by the National Commission for Women offering immediate psychological support, crisis mediation, and emergency shelter linkage for women facing abuse or distress. Call: 7827170170
Sanjivani (Delhi / National): a long-standing non-governmental organization offering free, confidential emotional support, crisis counseling, and suicide prevention services. Call: 011-24311918 / 011-24318883
Tele-MANAS (Tele Mental Health Assistance and Networking Across States): a 24/7 free nationwide digital mental health service launched by the Ministry of Health and Family Welfare, providing comprehensive tele-counseling and crisis intervention in multiple Indian languages. Call: 14416 or 1800-891-4416
Vandrevala Foundation Helpline: a 24/7 non-profit crisis line providing free, confidential mental health counseling, active listening, and suicide prevention assistance across India. Call: 9999 666 555
Indonesia
KemenPPPA / SEJIWA (Ministry of Women’s Empowerment and Child Protection): a free, confidential 24/7 national hotline offering psychosocial support, crisis counseling, and emergency intervention for women and children experiencing domestic violence, abuse, or psychological distress. Call: 129 / WhatsApp: 0811-129-129
Layanan Psikologi Sehat Jiwa (Ministry of Health Mental Health Hotline): a public mental health support service providing psychological guidance, emotional first aid, and clinical referrals for individuals navigating depression, anxiety, or acute emotional crises. Call: 119 (Extension 8)
Pulih (Foundation for Women’s and Children’s Health / Trauma Recovery): a specialized non-governmental organization offering professional psychological counseling, trauma recovery support, and crisis intervention services. Call: +62 21 7884 2580 / WhatsApp: 0811-843-6633
Komnas Perempuan (National Commission on Violence Against Women): a national human rights institution offering referral services, legal guidance, and advocacy support for women survivors of gender-based violence and discrimination. Call: +62 21 3903 963 / Email: persuratan@komnasperempuan.go.id
Iraq
Iraq Crisis Helpline (General Mental Health & Crisis Support): a 24/7 national helpline providing emotional support, crisis intervention, and mental health guidance in both Arabic and Kurdish. Call: 122
General Emergency Services: the primary national emergency line for police, fire, medical assistance, and urgent acute safety or mental health crises. Call: 115
SEMA Foundation for Mental Health Support: a specialized support line offering mental health counseling and psychological assistance, with dedicated resources for displaced persons and refugees. Call: +964 750 309 6649 (Available daily 09:00–18:00)
UNHCR Iraq Protection Helpline: a unified protection and general support line assisting refugees, asylum seekers, and vulnerable displaced populations with urgent safety referrals, legal guidance, and humanitarian services. Call: 066 233 0304 (Available Sunday to Wednesday 08:30–16:00, Thursday 08:30–15:30)
Ireland
Crime Victims Helpline: a national freephone service offering confidential emotional support, information on rights and court processes, and practical guidance for victims of crime. Call: 116 006 / Text: 085 133 7711 / Email: info@crimevictimshelpline.ie
Dublin Rape Crisis Centre (National Sexual Violence Helpline): a 24/7 nationwide service providing free, confidential crisis counselling, therapeutic support, and accompaniment for individuals affected by sexual violence. Call: 1800 77 8888 / Text: 086 823 8443
Pieta: a national organisation providing free 24/7 crisis intervention, self-harm support, and suicide prevention services for individuals in severe emotional distress or bereaved by suicide. Call: 1800 247 247 / Text ‘HELP’ to 51444
Samaritans Ireland: a 24/7 national listening service offering free, non-judgmental emotional support and crisis care for anyone feeling overwhelmed or struggling to cope. Call: 116 123 / Email: jo@samaritans.ie
Text About It (50808): a free, 24/7, anonymous text support service providing immediate crisis intervention and emotional grounding via SMS. Free Text ‘HELLO’ to 50808
Women’s Aid Ireland: a 24/7 national helpline providing confidential support, safety planning, and emergency referrals for women experiencing domestic abuse and violence. Call: 1800 341 900 / Email: info@womensaid.ie
Israel
ERAN (Emotional First Aid): Israel’s primary 24/7 national helpline providing confidential emotional support, crisis intervention, and suicide prevention services in Hebrew, English, Russian, and Arabic. Call: 1201 or +972 9 8891333 / WhatsApp: +972 52 8451201 / Email: info@eran.org.il
NATAL (The Israel Trauma and Resiliency Center): a specialized national organization delivering 24/7 trauma care, psychological support, and long-term recovery treatment for individuals, veterans, and families affected by war and terrorism. Call: 1-800-363-363 or +972 3 6075100 / Email: info@natal.org.il
SAHAR (Mental Support and Listening): an organization providing immediate, anonymous online chat support, emotional grounding, and crisis guidance for individuals facing acute distress, trauma, or suicidal ideation. WhatsApp: +972 55 9571399
The Hotline for Victims of Sexual Assault (ARCCI): a national network of crisis centres providing 24/7 confidential emotional support, guidance, and legal-medical accompaniment to victims of sexual assault and domestic trauma. Call: 1202 (for women) or 1203 (for men) / WhatsApp: +972 52 8361202
Italy
1522 Antiviolenza e Stalking: a free, nationwide 24/7 public helpline promoted by the Department for Equal Opportunities, providing confidential support, guidance, and emergency protection for victims of domestic violence and stalking in multiple languages. Call: 1522
Telefono Amico Italia: a national volunteer organisation offering free, anonymous emotional support, active listening, and crisis intervention for individuals experiencing loneliness, depression, or distress. Call: 02 2327 2327 / WhatsApp: 324 011 7252
Telefono Rosa: an independent non-profit organisation offering confidential emotional listening, legal advice, and psychological counseling for women and minors affected by physical, psychological, or economic violence. Call: 06 37 51 82 82
Samaritans Onlus Italia: a national listening service delivering confidential crisis support, emotional grounding, and suicide prevention assistance for individuals going through severe life crises. Call: 06 77208977
Japan
Anata no Ibasho (あなたのいばしょ): a 24/7 free, anonymous, text-based crisis chat service providing immediate emotional support and crisis intervention in Japan for anyone experiencing isolation, abuse, or suicidal ideation. Chat: talkme.jp/chat
Inochi no Denwa (いのちの電話): Japan’s primary nationwide telephone counseling network offering free, confidential mental health support, emotional listening, and suicide prevention services. Call: 0120-783-556 (Toll-free) or 0570-783-556 (Navi Dial)
Kokoro no Mimi (こころの耳): a comprehensive mental health portal operated by the Ministry of Health, Labour and Welfare offering crisis consultations, telephone support, and resources for work-related stress, burnout, and emotional distress. Call: 0120-565-455 / Email: kokoro-mhlw@mhlw.go.jp
TELL Lifeline (Tokyo English Lifeline): a nationwide non-profit organisation providing free, confidential phone and chat-based crisis support and mental health resources in English across Japan. Call: 03-5774-0992 or 0800-300-8355 (Toll-free) / Email: info@telljp.com
Jordan
JCPA Hotline (Jordanian Clinical Psychologists Association): a dedicated 24/7 confidential helpline operated by clinical psychology professionals providing immediate mental health support, crisis guidance, and therapeutic referrals. Call / WhatsApp: +962 7 9544 0416
Family Protection Helpline (Line 110): a national, toll-free 24/7 confidential helpline operated under the National Council for Family Affairs providing crisis intervention, trauma-informed guidance, and assistance for individuals and families dealing with domestic violence, psychological distress, or child safety issues. Call: 110 or +962 6 550 2911
Ministry of Health Mental Health & Psychosocial Support Line: a dedicated public service delivering psychological first aid, youth and adult counseling, and specialized mental health support across Jordan. Call: +962 6 550 2911
Latvia
Skalbes Crisis and Counselling Centre: a primary 24/7 national helpline providing free, confidential psychological crisis intervention, emotional support, and suicide prevention for adults in distress. Call: 116 123 or +371 67222922
Nacionalais veselibas dienests (National Mental Health Crisis Support): nationwide healthcare resources and emergency crisis support services providing psychological assistance and guidance for mental health crises across Latvia. Call: 113 (Medical Emergencies) / +371 67043700
Uzticibas talrunis berniem un jauniesiem (Child and Youth Trust Line): a free, 24/7 confidential helpline operated by the State Administration for Protection of Children’s Rights, offering emotional support, guidance, and crisis aid for children, teenagers, and parents. Call: 116 111 / SMS: +371 28000111
Centrs Marta (Marta Centre): a non-governmental organization providing comprehensive, confidential legal, psychological, and practical assistance for human trafficking survivors and victims of domestic or gender-based violence. Call: +371 67379600 or 80002012 / Email: centrs@marta.lv
Lebanon
Embrace Lifeline (National Suicide Prevention Helpline): a free, confidential 24/7 helpline providing emotional support, crisis intervention, and suicide prevention counseling for individuals experiencing severe emotional distress or mental health challenges. Call: 1564
Himaya Association (Child Protection Helpline): a specialized non-governmental organization offering a free, confidential helpline and psychological support services dedicated to protecting children from abuse, neglect, and exploitation. Call: +961 3 414 484 or +961 4 711 757
KAFA (Enough) Violence & Exploitation: a prominent civil society organization offering a free, confidential helpline, legal assistance, psychological counseling, and emergency shelter referrals for women and children survivors of domestic violence and sexual assault. Call: +961 3 018 019 (Available 24/7)
Dar Al Amal (Women and Youth Support Center): a long-standing charity organization operating hotlines and support services offering social, legal, and psychological assistance for vulnerable women, girls, and youth facing crisis or marginalization. Call: +961 1 482 482
Lithuania
Jaunimo Linija (Youth Line): a free, 24/7 confidential emotional support helpline and chat service operated by volunteers, providing psychological aid and crisis care for youth and young adults. Call: 8 800 28888
Pagalbos Moterims Linija (Women’s Helpline): a 24/7 free, anonymous national helpline offering immediate crisis intervention, psychological counseling, and emotional support for women experiencing domestic violence or personal distress. Call: 8 800 66366
Specializuotos Kompleksinės Pagalbos Centras (SKPC – Specialised Complex Support Centre): a nationwide specialized assistance center providing legal aid, psychological support, and crisis intervention for individuals experiencing domestic or gender-based violence. Call: 8 700 55516
Vilties Linija (Hope Line): a free, 24/7 national helpline offering confidential psychological support, suicide prevention care, and emotional crisis intervention for adults in distress. Call: 116 123 or 8 800 66366
Luxembourg
Helpline Violence Domestique (2060 1060): a national 24/7 hotline dedicated to assisting victims, witnesses, and individuals affected by domestic violence, offering confidential support, social guidance, and emergency protection referral services. Call: 2060 1060 / Email: info@helpline-violence.lu
Kanner- a Jugendtelefon (KJT – 116 111): a free, confidential national helpline providing emotional support, crisis intervention, and advice for children, adolescents, and young adults up to age 25. Call: 116 111 / Online Chat: kjt.lu
Mental Health Support Line (8002 8080): a national helpline providing free, confidential psychological guidance, crisis intervention, and mental health referrals. Call: 8002 8080
SOS Détresse (45 45 45): Luxembourg’s principal 24/7 helpline providing free, anonymous, and confidential emotional listening, psychological grounding, and suicide prevention support in multiple languages (Luxembourgish, French, German, and English). Call: 45 45 45
Malaysia
Befrienders Kuala Lumpur: a free, confidential 24/7 emotional support and suicide prevention helpline providing non-judgmental listening and crisis intervention for individuals experiencing despair, loneliness, or emotional distress. Call: 03-7627 2929 / Email: sam@befrienders.org.my
Talian Kasih (Ministry of Women, Family and Community Development): a free, 24/7 nationwide hotline offering immediate psychosocial support, crisis counseling, child protection referrals, and emergency assistance for domestic violence and social distress. Call: 15999 / WhatsApp: 019-261 5999
AWAM (All Women’s Action Society – Telenita): a specialized helpline providing free, confidential crisis support, legal information, and psychological counseling for survivors of domestic violence, sexual harassment, and gender-based abuse. Call: 03-7877 0224 / WhatsApp: 016-237 4221
Buddy Bear Helpline (Humanology / Children’s Protection): a free, confidential helpline dedicated to children and teenagers, offering compassionate listening, peer guidance, and emotional support for youth facing personal, school, or family challenges. Call: 1800-18-BEAR (2327) (Available daily from 12:00 to 00:00)
Mexico
Línea de la Vida (CONASAMA): a free, 24/7 nationwide telephone helpline operated by the Ministry of Health, providing confidential crisis intervention, emotional support, and treatment guidance for mental health distress and substance use. Call: 800 911 2000
Línea Mujeres (Locatel Ciudad de México): a 24/7 confidential helpline offering free psychological first aid, legal advice, and emergency medical counseling for women and individuals in crisis across Mexico. Call: 55 5658 1111 or *0311
Línea ZAZIL (Consejo Ciudadano): a 24/7 free, confidential national helpline and WhatsApp service providing emotional support, crisis counseling, and domestic violence prevention for individuals across Mexico. Call / WhatsApp: 55 5533 5533
SAPTEL (Sistema Nacional de Apoyo, Consejo Psicológico e Intervención en Crisis por Teléfono): a dedicated 24/7 mental health hotline offering free, confidential crisis counseling and psychological emergency care. Call: 55 5259 8121
Morocco
SOS Helpline / SOS Télé-Accueil Maroc: a free, confidential listening and emotional support line providing compassionate counseling and crisis intervention for individuals experiencing loneliness, emotional distress, or psychological struggles. Call: +212 (0) 5 37 68 12 34
National Human Rights Council (CNDH) / Violence Reporting Line: a national institutional support service providing grievance mechanisms, human rights protection, and referral assistance for individuals facing severe rights violations or abuse. Call: +212 (0) 5 37 72 46 08
General National Security Emergency Line: the primary unified national emergency response line for urgent police dispatch, public safety threats, and immediate security assistance. Call: 19 (From landlines or mobile networks)
Royal Gendarmerie Emergency Services: the emergency dispatch line operated by the Royal Gendarmerie for accidents, crimes, and urgent public security interventions outside of major urban jurisdictions. Call: 177
The Netherlands
113 Zelfmoordpreventie: the national 24/7 suicide prevention organisation providing free, anonymous phone and chat support for individuals experiencing acute emotional crisis, trauma, or suicidal thoughts. Call: 113 or 0800 0113 / Email: info@113.nl
ARQ Nationaal Psychotrauma Centrum: a world-leading expert institute specializing in psychotraumatology and trauma recovery, offering specialized care, diagnostic screening, and support for individuals coping with occupational, war, or disaster-related PTSD. Call: +31 20 840 76 40 / Email: info@arq.org
MIND Korrelatie: a national healthcare organisation delivering professional, confidential psychological advice, crisis support, and referral services via phone, chat, and WhatsApp. Call: 0900 1450 / WhatsApp: 06 13 86 38 03 / Email: info@mindkorrelatie.nl
Slachtofferhulp Nederland (Victim Support Netherlands): a nationwide organization offering comprehensive, free emotional support, legal guidance, and practical trauma assistance to victims of crime, traffic accidents, and sudden disasters. Call: 0900 0101 or +31 88 746 00 00 / Email: info@slachtofferhulp.nl
New Zealand
1737 Need to Talk?: a free national 24/7 mental health helpline providing immediate text or voice support from trained counsellors and peer workers across Aotearoa New Zealand. Call or Text: 1737
Lifeline Aotearoa: a national 24/7 helpline offering confidential, free emotional support, crisis intervention, and suicide prevention services. Call: 0800 543 354 / Text: 4357 / Email: info@lifeline.org.nz
Mental Health Foundation of New Zealand: a national charity advocating for mental health awareness, providing specialised trauma resources, and supporting individual and community wellbeing. Call: +64 9 623 4810 / Email: info@mentalhealth.org.nz
Royal New Zealand Returned and Services’ Association (RNZRSA): a national organisation supporting current and former service personnel and their families with practical help, advocacy, and trauma recovery assistance. Call: +64 4 384 7994 / Email: enquiries@rsa.org.nz
Veterans’ Affairs New Zealand: a government agency providing specialised medical support, rehabilitation services, and trauma assistance for veterans and active-duty personnel living with service-related conditions. Call: 0800 483 8372 or +64 4 495 2070 / Email: veterans@nzdf.mil.nz
Victim Support New Zealand: a nationwide 24/7 service delivering immediate emotional grounding, practical guidance, and trauma support to individuals affected by crime and sudden traumatic events. Call: 0800 842 846 / Email: contactservice@victimsupport.org.nz
Nigeria
Lasprom / Lagos State Domestic and Sexual Violence Agency (DSVA): a specialized state agency offering a free, 24/7 confidential helpline, emergency rescue coordination, psychological support, and legal assistance for survivors of domestic and sexual violence. Call: 0800 033 3333
National Agency for the Prohibition of Trafficking in Persons (NAPTIP): a federal law enforcement agency operating a dedicated 24/7 hotline for reporting human trafficking, child abuse, and forced labor, providing rescue services and victim shelter referrals. Call: 0703 000 0203 or +911
Mentally Aware Nigeria Initiative (MANI): a leading youth-led mental health organization offering free, confidential support lines and emotional crisis intervention for individuals experiencing depression, anxiety, or severe emotional distress. Call: +909 000 0641 or +909 000 0642
Child Protection Network (CPN) Nigeria: a collaborative civil society network operating emergency support lines to report and respond to cases of child abuse, abandonment, and exploitation across various states. Call: +234 803 716 5141
Norway
Kirkens SOS: a nationwide 24/7 crisis support service providing confidential phone and chat assistance for individuals experiencing severe emotional distress or suicidal ideation. Call: 22 40 00 40 / Email: post@kirkens-sos.no
Mental Helse: a national mental health organisation offering a free 24/7 helpline and digital chat service for anyone needing emotional support, advice, or trauma guidance. Call: 116 123 or +47 91 116 123 / Email: post@mentalhelse.no
Veteranforbundet SIOPS: a dedicated organisation providing advocacy, peer support, and rehabilitation guidance for military personnel injured in international operations who live with physical and psychological trauma. Call: +47 22 69 56 50 / Email: post@siops.no
VO-linjen: a free nationwide 24/7 helpline offering confidential guidance, emotional support, and local crisis resources for individuals experiencing domestic abuse, violence, or severe interpersonal trauma. Call: 116 006
Oman
Oman Ministry of Health Mental Health Services & Helpline: a national healthcare support service offering psychological guidance, psychiatric consultations, and mental health crisis assistance through public hospital networks. Call: 2444 1999 (Ministry of Health Call Center)
Royal Oman Police Emergency Services: the primary national emergency response line for urgent police dispatch, traffic accidents, and immediate physical safety or security crises. Call: 9999 (Available 24/7)
Oman Association for Family Safety: a specialized community support organization providing confidential counseling, social guidance, and family mediation for domestic disputes and relationship distress. Call: +968 24 601 248
Dar Al Atta’a (Charity Organization & Social Support): a prominent Omani charitable foundation offering social assistance, emergency family relief, and community-based support services for vulnerable individuals and households experiencing hardship. Call: +968 24 699 299
Peru
Línea 100 (Ministry of Women and Vulnerable Populations – MIMP): a free, confidential 24/7 national helpline operated by professional psychologists and social workers, offering crisis intervention, psychological counseling, and legal guidance for victims of domestic violence, sexual assault, and family abuse. Call: 100 (Free from any landline or mobile phone nationwide)
Línea 113 Salud (Ministry of Health – MINSA): a free, 24/7 national health and mental health crisis hotline providing professional psychological guidance, emotional support, and medical orientation for individuals experiencing psychological distress, anxiety, or depression. Call: 113 (Select Option 5 for mental health support)
Central de Emergencia de la Policía Nacional del Peru (PNP – Emergency Line 105): the primary 24/7 national police emergency response center for immediate dispatch during physical safety threats, crimes in progress, or urgent public security crises. Call: 105
CHISPA / Centro de la Mujer Peruana Flora Tristán (Flora Tristán Women’s Center): a long-standing feminist civil society organization providing specialized counseling, legal defense, and social support services for women facing gender-based violence, discrimination, or abuse. Call: +51 (1) 433 1457 / WhatsApp: +51 945 804 050
Philippines
National Center for Mental Health (NCMH) Crisis Hotline: a free, confidential 24/7 national helpline providing immediate psychological support, crisis intervention, and suicide prevention counseling. Call: 1553 (Luzon-wide landline/toll-free) or mobile lines 0966-351-4518 / 0917-899-8727 / 0908-639-2672
In Touch Community Services (Crisis Line): a long-standing non-governmental organization offering free, confidential 24/7 emotional support and crisis intervention for individuals experiencing depression, anxiety, or acute distress. Call: +63 2 8893 7603 / Mobile: 0917-800-1123 or 0922-891-8944
Philippine National Police (PNP) Women and Children Protection Center (WCPC): a specialized law enforcement unit operating 24/7 to provide emergency rescue, legal intervention, and protective services for victims of domestic violence, child abuse, and human trafficking. Call: 0919-777-7377 or +63 2 8532 6690
Bantay Bata 163 (ABS-CBN Foundation): a dedicated child protection helpline offering emergency response, psychological support, and social intervention for children experiencing abuse, neglect, or exploitation. Call: 163 (No area code needed within Metro Manila) or Mobile: 0947-399-5521
Poland
Centrum Praw Kobiet (Women’s Rights Center): a nationwide non-profit providing 24/7 confidential psychological support, legal guidance, and emergency accommodation for women and children experiencing domestic violence or sexual assault. Call: 600 070 717 or +48 22 621 35 37 / Email: cpk@cpk.org.pl
Niebieska Linia (Blue Line Helpline): Poland’s national 24/7 hotline for victims and witnesses of domestic violence, offering psychological counselling, crisis intervention, and legal advice. Call: 800 120 002 / Email: niebieskalinia@niebieskalinia.info
Telefon Zaufania dla Dzieci i Młodzieży (Youth Helpline 116 111): a free, 24/7 confidential helpline operated by Empowering Children Foundation (Fundacja Dajemy Dzieciom Siłę), offering psychological support for children and teenagers facing trauma, abuse, or emotional distress. Call: 116 111
Telefon Zaufania dla Osób Adult w Kryzysie (National Crisis Line 116 123): a nationwide, free 24/7 emotional support helpline providing confidential psychological crisis intervention, grounding, and suicide prevention assistance for adults. Call: 116 123
Portugal
APAV (Associação Portuguesa de Apoio à Vítima): a nationwide non-profit organisation providing comprehensive, free, and confidential psychological, emotional, legal, and social support to victims of all crimes and traumatic incidents. Call: 116 006 or +351 21 358 79 00 / Email: apav.sede@apav.pt
Linha de Aconselhamento Psicológico SNS 24: a public 24/7 national health service hotline providing free and confidential clinical psychological counselling and crisis support. Call: 808 24 24 24 (Select Option 4)
SOS Voz Amiga: one of Portugal’s oldest helpline services, delivering confidential emotional support, crisis intervention, and suicide prevention assistance. Call: 213 544 545, 912 802 669, or 963 524 660
Telefone da Esperança / SOS Estudante: a confidential peer support and crisis intervention service providing empathetic listening and emotional grounding for adults and students navigating mental health challenges or severe distress. Call: 239 828 058 or 808 200 204
Romania
Alianța Română de Prevenție a Suicidului (TelVerde Antisuicid): a free, confidential national suicide prevention helpline providing emergency psychological support, crisis counseling, and emotional first aid. Call: 0800 801 200 (Available daily 19:00–07:00)
depreHUB: a 24/7 national helpline providing free, confidential emotional support, psychological counseling, and crisis intervention for individuals experiencing depression, anxiety, or panic attacks. Call: 0374 456 420
Helpline Violență Domestică (ANES): a free, 24/7 nationwide toll-free line operated by the National Agency for Equal Opportunities between Women and Men, offering confidential crisis support, legal guidance, and emergency protection referrals for victims of domestic violence, sex discrimination, and human trafficking. Call: 0800 500 333
Asociația Telefonul Copilului (116 111): a free, confidential national helpline dedicated to children, teenagers, and parents, offering psychological support, child protection assistance, and crisis intervention. Call: 116 111
Russia
Children’s Helpline (Детский телефон доверия): a free, confidential 24/7 nationwide helpline operated by the Foundation for Support of Children in Difficult Life Situations, providing emotional support, crisis intervention, and advice for children, adolescents, and parents. Call: 8 800 2000 122
Crisis Center for Women (Кризисный Центр для Женщин): a long-standing non-governmental organization offering free, confidential psychological, legal, and crisis support for women experiencing domestic, sexual, or gender-based violence. Call: +7 (812) 327-30-00
Emergency Psychological Assistance (EMERCOM of Russia): a free, confidential 24/7 national helpline provided by the Ministry of Emergency Situations, offering emergency psychological support and crisis counseling for individuals in severe distress. Call: +7 (495) 989-50-50
Sisters Center Helpline (Центр “Сёстры”): an independent charity organization offering confidential crisis counseling, psychological guidance, and support for survivors of sexual assault and domestic violence. Call: +7 (499) 901-02-01
Saudi Arabia
National Center for Mental Health Promotion (920033360): a specialized national mental health support line offering confidential psychological counseling, emotional guidance, and professional referrals for individuals experiencing anxiety, depression, or emotional distress. Call: 920033360
Ministry of Human Resources and Social Development (HRSD) Unified Helpline: a 24/7 national helpline providing reporting channels and immediate response coordination for domestic violence, child abuse, and vulnerable population protection. Call: 1919
General Emergency Services: the primary unified national emergency response line for urgent police dispatch, traffic accidents, and immediate physical safety or security crises. Call: 999 (Available 24/7)
National Family Safety Program (NFSP): an institutional healthcare and social protection initiative coordinating support, shelter referrals, and clinical intervention for victims of domestic abuse and family neglect. Call: 19911
Singapore
AWARE Women’s Helpline & Sexual Assault Care Centre (SACC): Singapore’s primary gender-equality organization offering confidential counselling, legal guidance, and support for women experiencing crisis, domestic distress, or sexual violence. Call: 1800 777 5555 (Women’s Helpline) / 6779 0282 (SACC) / Email: sacc@aware.org.sg
Mindline.sg / National Mindline: a government-backed national digital portal and helpline providing first-stop mental wellness resources, crisis care routing, and emotional support across Singapore. Call: 1771
National Anti-Violence and Sexual Harassment Helpline (NAVH): a 24/7 dedicated national helpline operated by the Ministry of Social and Family Development (MSF) for individuals experiencing or reporting domestic abuse, sexual violence, or harassment. Call: 1800 777 0000
Samaritans of Singapore (SOS): a secular, non-profit organisation offering 24/7 confidential emotional support, crisis intervention, and suicide prevention services. Call: 1767 / WhatsApp: 9151 1767
Slovakia
Ipčko (Internet Crisis Line): a non-profit organization providing free, confidential 24/7 crisis intervention, psychological support, and suicide prevention via hotline, chat, and email. Call: 0800 500 333 / Chat: ipcko.sk
Linka Dôvery Nezábudka (Forget-Me-Not Crisis Line): a 24/7 free, confidential national mental health helpline operated by the League for Mental Health (Liga za duševné zdravie), offering psychological support and crisis counseling for adults. Call: 0800 800 566
Linka Detskej Istoty (Child Safety Line – 116 111): a free, confidential 24/7 helpline providing emotional support, crisis intervention, and advice for children, youth, and their parents. Call: 116 111 / Email: potrebujem@pomoc.sk
Národná Linka pre Ženy Zažívajúce Násilie (National Helpline for Women Experiencing Violence): a free, 24/7 nationwide helpline offering confidential crisis support, safety planning, and legal guidance for women facing domestic or sexual violence. Call: 0800 212 212
Slovenia
Klic v duševni stiski (Mental Health Crisis Line): a nationwide helpline offering confidential emotional support, crisis intervention, and psychological assistance for individuals in severe distress or experiencing suicidal ideation. Call: 01 520 99 00 (Available daily from 19:00 to 7:00)
SOS Telefon za ženske in otroke – žrtve nasilja (SOS Hotline for Women and Children): a 24/7 free, confidential national helpline providing emotional support, safety planning, and legal guidance for victims of domestic violence and sexual abuse. Call: 080 11 55 / Email: drustvo-sos@drustvo-sos.si
Tom Telefon (Telephone for Children and Youth): a free, confidential helpline operated by the Association of Friends of Youth (ZPMS), providing emotional support and counseling for children and adolescents facing personal, family, or social crises. Call: 116 111 (Available daily from 12:00 to 20:00) / Email: tom@zpms.si
Zaupna telefona Samarijan in Sopotnik (Confidential Line Samarijan and Sopotnik): a free, 24/7 national emotional support line offering anonymous, compassionate listening and crisis counseling for anyone experiencing distress, loneliness, or despair. Call: 116 123
South Africa
SADAG (South African Depression and Anxiety Group): South Africa’s largest mental health advocacy organization, offering 24/7 free, confidential crisis intervention, mental health counseling, and suicide prevention. Call: 0800 567 567 / SMS: 31393
Suicide Crisis Line: a dedicated 24/7 national helpline operated by SADAG, offering immediate emotional grounding and emergency support for anyone in distress or considering suicide. Call: 0800 567 567
GBV Command Centre (Gender-Based Violence Command Centre): a free, 24/7 national toll-free helpline run by the Department of Social Development, providing immediate support, crisis counselling, and emergency police dispatch for victims of gender-based violence and domestic abuse. Call: 0800 428 428 / Please Call Me: 1207867#
LifeLine South Africa: a national 24/7 counseling service providing free, confidential emotional support, crisis care, and active listening for individuals experiencing emotional distress or trauma. Call: 0861 322 322
Childline South Africa: a 24/7 toll-free helpline providing free, confidential counseling and protective intervention for children, youth, and concerned adults regarding child safety, abuse, or emotional distress. Call: 116
South Korea
109 National Suicide Prevention Hotline (109 자살예방 상담전화): South Korea’s unified 24/7 national mental health and suicide crisis helpline, operated by the Ministry of Health and Welfare to deliver immediate, confidential emotional care and emergency psychological intervention. Call: 109
Danuri Helpline (1366 / 1577-1366): a 24/7 multilingual crisis helpline run by the Ministry of Gender Equality and Family, offering confidential guidance, trauma-informed support, and emergency shelter assistance in over 13 languages for foreign residents, multicultural families, and domestic abuse survivors. Call: 1577-1366 or 1366
LifeLine Korea (한국생명의전화): one of Korea’s foundational 24/7 telephone counselling services, providing confidential emotional listening, crisis grounding, and suicide prevention support. Call: 1588-9191
Mental Health Center Crisis Line (정신건강위기상담전화): a 24/7 national helpline operated by the National Center for Mental Health to provide professional psychological counselling, psychiatric triage, and referral services for individuals in severe distress. Call: 1577-0199
Seoul Global Center (서울글로벌센터): a comprehensive support hub run by the Seoul Metropolitan Government offering multilingual counselling, daily settlement guidance, and psychological support resources for international residents. Call: 02-2075-4180 / Email: globalcenterseoul@gmail.com
Spain
Línea 024 – Atención a la Conducta Suicida: a national, free 24/7 crisis helpline provided by the Ministry of Health and operated by specialists to offer immediate support, crisis intervention, and emotional care for individuals in severe psychological distress. Call: 024 / Email: atencionlinea024@cruzroja.es
Servicio 016 – Violencia de Género: a 24/7 national confidential service offering legal guidance, psychological grounding, and emergency assistance for individuals facing domestic, physical, or psychological abuse and trauma. Call: 016 / WhatsApp: +34 600 000 016 / Email: 016-online@igualdad.gob.es
Teléfono de la Esperanza: a long-standing national organisation delivering 24/7 confidential crisis intervention, emotional support, and trauma recovery guidance. Call: 717 003 717 or +34 914 590 055 / Email: info@telefonodelaesperanza.org
Sri Lanka
1926 National Mental Health Helpline (National Institute of Mental Health): a free, confidential 24/7 national helpline operated by the Ministry of Health, offering compassionate crisis intervention, psychiatric guidance, and suicide prevention in Sinhala, Tamil, and English. Call / Text / WhatsApp: 1926
CCCline (1333): a free, confidential helpline and telephone counseling service operated in partnership with Lifeline Australia, providing non-judgmental crisis support and mental health guidance. Call: 1333
Sri Lanka Sumithrayo: a foundational non-profit organization affiliated with Befrienders Worldwide, providing free, confidential emotional listening, crisis intervention, and suicide prevention care. Call: +94 11 269 6666 / +94 11 269 2909 / +94 707 308 308
Women In Need (WIN): a dedicated non-governmental organization providing 24/7 confidential crisis counseling, legal aid, and emergency support for women and children experiencing domestic violence, gender-based trauma, or abuse. Call: +94 11 267 1411 or 077 568 6868
Sweden
Brottsofferjouren (Victim Support Sweden): a national organisation offering confidential, free assistance, emotional support, and practical advice to victims, witnesses, and relatives affected by crime and traumatic incidents. Call: 116 006 or +46 8 644 88 00 / Email: info@brottsofferjouren.se
Kvinnofridslinjen (National Women’s Helpline): Sweden’s national 24/7 helpline providing confidential support and advice for women who have experienced psychological, physical, or sexual violence and trauma. Call: 116 016 or +46 20 50 50 50 / Email: info@nck.uu.se
Mind – Självmordslinjen: a major mental health organisation offering a dedicated suicide prevention helpline and digital support for individuals coping with severe anxiety, trauma, and acute crisis. Call: 90101 or +46 8 34 70 00 / Email: givarservice@mind.se
RSMH (Riksförbundet för Social och Mental Hälsa): a national mental health association delivering peer support, advocacy, and community resources for individuals living with complex mental illness, trauma, and social challenges. Call: +46 8 120 080 40 / Email: rsmh@rsmh.se
Sveriges Veteranförbund: a specialised nationwide organisation providing peer support, telephone counselling, and rehabilitation guidance for civilian and military peacekeepers and veterans living with service-related trauma. Call: 020 666 333 or +46 8 25 50 30 / Email: kamratstod@gulabandet.se or kansliet@sverigesveteranforbund.se
Switzerland
Die Dargebotene Hand / La Main Tendue / Telefono Amico (143): Switzerland’s central 24/7 national helpline offering free, anonymous, and confidential emotional support, crisis intervention, and suicide prevention across German, French, and Italian. Call: 143
Lavi / Opferhilfe Schweiz (Victim Support Switzerland): a national network of regional crisis consultation centres providing free, confidential psychological, legal, and practical support for victims of violence, crime, and traumatic events. Call: 0848 000 114
Pro Juventute Helpline (147): a dedicated 24/7 confidential helpline and chat service providing immediate crisis support, mental health guidance, and emergency protection for children, teenagers, and young adults. Call: 147 / SMS: 147 / Email: beratung@147.ch
Somatic Trauma & Crisis Helpline (Minds / Santé Mentale Suisse): a national umbrella network bringing together regional mental health resources, specialized psychological first aid, and long-term psychiatric support services. Call: 0800 111 222
Taiwan
Ministry of Health and Welfare 24-Hour Hotline (1925): a free, confidential 24/7 national mental health crisis and suicide prevention helpline providing immediate psychological support, emotional counseling, and intervention for individuals in distress. Call: 1925 (“I love you, go”)
Domestic Violence and Sexual Assault Protection Hotline (113): a free, 24/7 nationwide emergency helpline operated by the Ministry of Health and Welfare, offering confidential crisis intervention, safety planning, legal guidance, and emergency protection referrals for victims of domestic abuse, sexual assault, and child or elder neglect. Call: 113
Taipei Lifeline Association (1995): a long-standing non-governmental organization offering a free, confidential 24/7 emotional support and crisis listening helpline for individuals experiencing loneliness, depression, or severe life stress. Call: 1995
Chang Youth Care Hotline (Hu Shih-Chang Foundation – 0800-010-585): a dedicated toll-free confidential helpline and counseling service focused on providing emotional support, life guidance, and psychological assistance for children, teenagers, and young adults facing personal or academic crises. Call: 0800-010-585
Thailand
Childline Thailand Foundation (มูลนิธิสายเด็ก): a non-profit organisation providing 24/7 confidential counseling, suicide prevention, and social protection services for children, youth, and young adults under 18. Call: 02 641 8444 or 1387 / Email: info@childlinethailand.org
Department of Mental Health Hotline (สายด่วนสุขภาพจิต – 1323): a free, 24/7 nationwide telephone and chat service operated by the Ministry of Public Health, offering confidential crisis support, mental health counseling, and psychiatric referrals in Thai. Call: 1323
OSCC One-Stop Crisis Center (ศูนย์พึ่งได้): a government-backed 24/7 helpline providing psychological support, emergency shelter, legal assistance, and trauma intervention for women and children experiencing domestic violence, abuse, or human trafficking. Call: 1300
Samaritans of Thailand (สมาคมสะมาริตันส์แห่งประเทศไทย): a non-profit helpline offering confidential emotional support and suicide prevention services with dedicated callbacks and live lines available in both Thai and English. Call: 02 113 6789 or 02 713 6791
Türkiye
ALO 183 Sosyal Destek Hattı: a nationwide 24/7 confidential helpline operated by the Ministry of Family and Social Services, delivering guidance, psychological support, and emergency crisis intervention for individuals experiencing domestic abuse, trauma, or social distress. Call: 183 / WhatsApp: +90 501 183 0 183
Mor Çatı Kadın Sığınağı Vakfı: an independent non-governmental organisation providing trauma-informed psychological assistance, legal advice, and emergency shelter resources for women and children surviving domestic violence. Call: +90 212 292 52 31 / Email: morcati@morcati.org.tr
Türk Psikologlar Derneği (Turkish Psychologists Association): the national professional body for psychologists in Turkey, coordinating disaster mental health interventions, public crisis resources, and specialist trauma care directories. Call: +90 312 425 67 65 / Email: bilgi@psikolog.org.tr
ALO 191 Uyuşturucu ile Mücadele ve Danışma Hattı: a nationwide 24/7 helpline provided by the Ministry of Health offering confidential crisis guidance, psychological support, and treatment referral services for individuals coping with addiction and associated mental health distress. Call: 191
Ukraine
Lifeline Ukraine: a 24/7 free, confidential national suicide prevention and mental health support helpline, originally established for military veterans and now open to anyone in emotional distress across Ukraine. Call: 7333
National Hotline for the Prevention of Domestic Violence, Human Trafficking, and Gender Discrimination (La Strada Ukraine): a 24/7 free, confidential national line providing psychological crisis intervention, safety guidance, and legal support for individuals experiencing domestic abuse or violence. Call: 116 123 or 0 800 500 335 / Telegram: @lastrada_ukraine
National Child Helpline (La Strada Ukraine): a free, confidential helpline providing emotional support, rights protection, and crisis counseling for children, teenagers, and young adults. Call: 116 111 or 0 800 500 225 / Telegram: @CHL116111
Mental Health Support Line / Rozmovy (Mental Health Association): dedicated crisis support initiatives and psychological first aid channels delivering immediate counseling for civilians, displaced persons, and individuals affected by trauma and war distress. Call: 0 800 211 444 (Free Humanitarian Psychological Support Line)
United Arab Emirates (UAE)
EWAA – Shelter for Women and Children: a specialized government entity providing 24/7 confidential crisis intervention, emergency shelter, legal advice, and comprehensive trauma rehabilitation for victims of domestic violence, human trafficking, and abuse. Call: 800 7283 / Email: info@ewaa.gov.ae
National Mental Support Line (HOPE): a free national initiative by the Ministry of Health and Prevention (MOHAP) offering confidential emotional support, psychological guidance, and crisis management in Arabic and English. Call: 800 4673 (800-HOPE)
Sakina Mental Health Helpline (Abu Dhabi): a dedicated 24/7 hotline established by the Department of Health Abu Dhabi delivering bilingual psychological first aid, trauma response, and professional mental health triage for all residents. Call: 800 725462 (800-SAKINA)
Sanadak (Victim & Crisis Support): a dedicated support mechanism offering advisory guidance, crisis management, and legal-social assistance for individuals navigating trauma, civil issues, and emergency distress across the Emirates. Call: 800 726232
United Kingdom
Combat Stress: the UK’s leading charity for veterans’ mental health, providing specialized 24/7 treatment and support for former service personnel living with complex PTSD, anxiety, and trauma. Call: 0800 138 1619 / Text: 07537 173 683 / Email: helpline@combatstress.org.uk
NHS Mental Health Services: the UK’s public health service providing 24/7 urgent mental health triage, crisis assessments, and local NHS mental health team referrals across England, Scotland, Wales, and Northern Ireland. Call: 111 (Select Option 2 for Mental Health)
Op COURAGE: the NHS’s dedicated veterans’ mental health and wellbeing service, providing specialist assessment, therapy, and crisis care across England for anyone who has served at least one day in the UK Armed Forces. Call: 0300 373 33 32 (North) / 0300 034 9986 (South/South West) / Email: OpCourageNORTH@cntw.nhs.uk
PTSD UK: the only UK charity dedicated solely to raising awareness of Post-Traumatic Stress Disorder across all causes—from medical trauma and violence to occupational stress. Email: info@ptsduk.org
Samaritans: a national 24/7 crisis support service providing a safe, completely confidential space for anyone struggling to cope, experiencing severe distress, or needing immediate emotional grounding. Call: 116 123 / Email: jo@samaritans.org
United States
988 Suicide & Crisis Lifeline: a free, national 24/7 confidential crisis network offering immediate support for anyone in suicidal crisis, acute PTSD flashbacks, or severe emotional distress. Call or Text: 988
NAMI (National Alliance on Mental Illness): the country’s largest grassroots mental health organisation, dedicated to providing advocacy, education, and support for individuals and families affected by mental illness and trauma. Call: 1 800 950 6264 / Text: 62640 / Email: helpline@nami.org
PTSD Foundation of America: a non-profit organisation dedicated to providing hope and healing for combat veterans and their families struggling with the invisible wounds of war. Call: 1 800 273 8255 / Email: info@ptsdusa.org
Veterans Crisis Line: a dedicated, confidential crisis resource serving active-duty service members, National Guard, veterans, and their families. Call: 988 (Press 1) / Text: 838255
Vietnam
National Child Protection Hotline (111): a free, confidential 24/7 national helpline operated by the Ministry of Labor, Invalids and Social Affairs, providing immediate emergency intervention, counseling, and child protection support for minors facing abuse, neglect, or distress. Call: 111
Center for Research and Application of Sciences in Gender – Family – Women and Adolescents (CSAGA): a specialized non-governmental organization offering confidential counseling, legal guidance, and support services for women, children, and individuals experiencing domestic violence or gender-based discrimination. Call: +84 24 3333 5599 / Email: csaga@csaga.org.vn
Psychological Health and Life Support Center (Mental Health Vietnam): a community-oriented initiative providing mental health resources, psychological peer support, and crisis counseling guidance for individuals experiencing depression, anxiety, or emotional distress. Call: +84 96 306 1414
Peace House / Vietnam Women’s Union Support Center: a dedicated national shelter and crisis support network offering emergency housing, legal assistance, and counseling for women survivors of domestic violence and human trafficking. Call: +84 24 3728 0921